Fabio

Über mich

As a results-driven leader in CRM and digital transformation, I have led high-impact projects while managing teams, budgets, and system integrations at Pluxee. As Salesforce Product Owner for DE & AT, I successfully merged Salesforce orgs, implemented Revenue Cloud, and enhanced quoting, subscription, and contract processes. I also scaled the team, optimized workflows with Jira & Confluence, and integrated Genesys & LinkedIn Sales Navigator to elevate sales and customer engagement. My career is defined by leading innovation, driving efficiency, and aligning technology with business strategy, and I look forward to bringing this expertise to new challenges.

Skills

Expert:in

CRM

Projektmanagement

Beratung

Business Needs Analysis

Salesforce

Confluence

JIRA

Agile Testing

Recruiting

Stakeholder Management

Künstliche Intelligenz

HubSpot

ChatGPT

Generative AI

Digital Marketing

Produktmanagement

Strategy Planning

Kanban

Scrum

Personalführung

Agiles Projektmanagement

Agile Führung

Fortgeschritten

Data Analysis

Analytische Fähigkeiten

Analytical Thinking

Technical Sales Support

Technisches Verständnis

Training (IT)

Testmanagement

Power BI

Grundkenntnisse

Github

Brevo

Microsoft Dynamics

Projekte

Salesforce Country Lead

Visionix · Pharma und Medizintechnik · 500–1.000 Mitarbeiter:innen

2021 — 2022

As Salesforce Country Lead, I optimized operations using Salesforce Sales, Service, and CRM Analytics Clouds. I led a local team of 3 people and collaborated with global experts to drive business growth andmenhance efficiency.

Through strategic collaboration with stakeholders, I implemented initiatives that boosted our team’s capabilities and promoted best practices. Successfully expanding digital marketing and aligning operations for growth, my work demonstrates a strong commitment to leveraging innovative solutions to achieve business objectives.
Project Lead Salesforce & LinkedIn

Visionix · Pharma und Medizintechnik · 500–1.000 Mitarbeiter:innen

2020 — 2021

In my role as Project Lead at Visionix, I utilized my strategic planning skills, honed my approach to sales structure, and provided effective team leadership to foster remarkable enhancements in our operations. With the adept use of tools such as Salesforce, HubSpot, and LinkedIn Recruiter, I instigated crucial advancements in both operational efficiency and overall performance.

Recognizing an opportunity for growth, I took the initiative to augment our team: bolstering the sales division to escalate revenue, expanding the service contingent to enhance customer satisfaction, and enriching the technical squad to ensure proficient servicing of medical equipment.
Salesforce Consultant

Visionix · Pharma und Medizintechnik · 500–1.000 Mitarbeiter:innen

2020

As a CRM specialist, I utilized my extensive expertise and diverse skill set to drive Visionix’s growth in Customer Relationship Management. By strategically implementing and optimizing platforms like Salesforce and HubSpot, I played a pivotal role in enhancing the company’s processes and achieving measurable success.

Alle Projekte ansehen

Berufserfahrungen

Salesforce Product Owner DE & AT · Vollzeit

Pluxee · Banken und Finanzdienstleistungen · 1.000+ Mitarbeiter:innen

2023 — heute

As a Salesforce Product Owner for DE & AT, I lead multiple global projects, managing budgets, teams, and executive-driven initiatives. I successfully merged two Salesforce orgs, boosting efficiency, and implemented Revenue Cloud in Austria, streamlining sales with flexible quoting, subscription, and contract systems.

I established a Jira & Confluence framework, optimizing workflows, and expanded my team with three senior and two junior roles to strengthen capabilities. Additionally, I enhanced the Tele Sales process, improved customer acquisition, and integrated Genesys—an omnichannel tool with chatbots, telco routing, and CX automation—alongside LinkedIn Sales Navigator to elevate sales outreach.

My focus on automation and system integration led to a deployment pipeline and process optimizations, ensuring seamless operations. These initiatives fostered a culture of innovation and earned our team the 2024 Team Spirit Award for collaboration and impact.
Salesforce Consutant · Vollzeit

Valantic · Beratung und Consulting · 1.000+ Mitarbeiter:innen

2022 — 2023

Cementing my role as a Salesforce Consultant at Valantic, I've streamlined CRM processes, implemented CRM analytics, Sales, Service, CGC-Cloud and customized Salesforce solutions to enhance business operations.

Collaborating closely with solution architects and providing critical support to Project Managers, I've been instrumental in driving productivity and fostering innovation.

Alle Berufserfahrungen ansehen

Empowering teams. Elevating systems. Delivering results.

Über mich

Skills

Projekte

Berufserfahrungen

Fabio ist Freelancer:in bei Junico