As a Salesforce Product Owner for DE & AT, I lead multiple global projects, managing budgets, teams, and executive-driven initiatives. I successfully merged two Salesforce orgs, boosting efficiency, and implemented Revenue Cloud in Austria, streamlining sales with flexible quoting, subscription, and contract systems.
I established a Jira & Confluence framework, optimizing workflows, and expanded my team with three senior and two junior roles to strengthen capabilities. Additionally, I enhanced the Tele Sales process, improved customer acquisition, and integrated Genesys—an omnichannel tool with chatbots, telco routing, and CX automation—alongside LinkedIn Sales Navigator to elevate sales outreach.
My focus on automation and system integration led to a deployment pipeline and process optimizations, ensuring seamless operations. These initiatives fostered a culture of innovation and earned our team the 2024 Team Spirit Award for collaboration and impact.