I first audited and am now redesigning the checkout flow for an NGO to improve conversion rates for regular donations.

ThyroPal is an inclusive companion app for over 10 million thyroid patients in Germany empowering them to get the care they need. I validated a concept and an MVP for the app with Lean UX Research and Rapid Prototyping methods, resulting in an interactive Figma prototype, a design system, and a roadmap for implementation.

As the team's product owner, I improved the LichtBlick app’s conversion rate for renewable power and gas contracts by increasing the transparency of pricing and benefits. Together with the cross-functional app team, I enhanced the user experience and self-service functionality in the LichtBlick mobile app, a personal control center and smart companion for climate-neutral energy. I helped conduct usability tests for energy price cap communication, launch of a new flexible power tariff, and a power wallet.

LichtBlick is Germany's pioneer for renewable energy paving the way to net-zero living with climate-neutral electricity, heating, e-mobility and solar power systems.